Below are some of the more common questions that come up when we talk to people. Take a look to see if yours is answered and if not, drop us a line.
Scoir is an Irish Gaelic verb that means to exit, retire, or transition from one phase to another. It was chosen by our founder, an Irishman from Belfast, while watching the 2012 Navy v. Notre Dame football game in Dublin’s Aviva Stadium. The Director of Enrollment at Notre Dame asked, “What’s the score?” and SCOIR was born.
Many. We want students to better understand their fit with colleges so they are more likely to stay enrolled and earn their degree. We also want students to be able to show their unique skills, achievements and abilities so they are not pigeon-holed by their GPAs and SATs/ACTs. We want parents to better understand the real cost of attending certain colleges so they are not scared off by published tuition rates that very few people actually pay. We want to help high school counselors spend less time on paperwork and more time helping students who need their assistance. We want to help admissions officers find students who have a strong interest in their college so they are more likely to be accepted and receive favorable financial aid packages. The list goes on, and on, and on …
No. SCOIR does not enable student-to-student connections, permit unfiltered user-generated content, or allow unsolicited outreach by colleges. It does facilitate direct connections and communications between students and the colleges they are following, as well as between students and their high school counselors. Our college search experience does look and feel a lot like popular social media sites and includes links to social media pages.
You absolutely can! We have close to 2,000 community colleges and hundreds of international colleges currently in our database.
No. SCOIR is not an application platform. You still need to submit your college application through whatever system your selected colleges require.
Yes, the SCOIR mobile app is available for iOS and Android devices. Our website is also mobile-friendly on your device browser.
It’s simply better and cheaper than any system or service available. In addition to saving time and money, it helps students make better college selection decisions and get discovered by colleges they want to attend.
High schools can review our terms of service HERE.
You can review our general terms and conditions HERE .
Contact us at firstname.lastname@example.org or visit our support site.
It depends. We integrate with most student information systems via Clever Secure Sync, which is a free systems integration platform used by schools and school systems. For those who don’t use Clever, we’re building direct integration with most student information systems as quickly as we can.
Yes, in almost all instances. Our data management console can process most Naviance exports. If you use a custom application or have a collection of spreadsheets gathered over the years, the data will likely require some manipulation before we can import it.
We’re always looking for talent! Check out available positions on our Careers page. If you don’t see any positions that match your specific skills, email us at email@example.com
$5 per senior, per year. It's as simple as it sounds.
Your school’s Admin Counselor (the primary point of contact) will be asked to review and accept our Client Services Agreement upon initial login.
Our Client Success Team is available to support you and do most of the heavy lifting. Depending on your plan type and your access to associated data this process could take a few days, or a couple of weeks. These are things you'll address with your Client Success Manager on your initial call after sign up.
Our standard contract term is 1 year, which begins 8/1 and ends 7/31 to overlap with academic years. So, the minimum commitment is 1 year and contracts automatically renew each year at the then-current price. If you'd like greater cost assurance, we do offer a 3-year contract option.
Fees are based on a full academic year (8/1-7/31) and they are not prorated. But, fees are charged based on your senior class. So, if you want to use Scoir with your seniors beginning in October (for example), you will be charged for the full academic year. If you plan to launch in January with your juniors (another example), fees won't become payable until August 1st when the next academic year begins, i.e. when your current juniors become seniors.
No. We recommend students begin using at least the assessments in Scoir during their sophomore year. You can introduce Scoir to your underclass students anytime. Since fees are only based on seniors, you won't be charged until students in the earliest class year begin their senior year.
$0 (zero). Scoir is free for underclass students. Fees become payable for the year when you begin using Scoir with senior year students.
No, Scoir will waive all fees until your current contract expires without limiting your use of Scoir. Scoir’s billing cycle runs from August 1st through July 31st. If your current contract expires March 31st, Scoir will waive 66% of this year’s fees (i.e. 8-months from August through March). All we require is proof of contract.
In theory, you can. But, the really time-consuming work happens with seniors and that's where you gain the most value from Scoir. If you'd prefer to lick envelopes, send faxes, and have no record of student outcomes just to save a few bucks, then you can do that.
When you sign up for Scoir, you will indicate the class year of students with whom you will begin using Scoir. The system will not allow you to invite students in class years earlier than your selected Start with class year.
Possibly. We're committed to providing the best college guidance management system at the lowest possible price, but we'll need to review (and possibly modify) our pricing each year. If you'd like greater cost assurance, you can sign up for a 3-year contract to lock in today's low pricing.
Yes. As a mission-oriented social enterprise, Scoir grants fee waivers to schools that serve a large percentage of low-income students. Contact us to see if if your school qualifies for Scoir’s Fee Waiver Program.
Never! We do not sell, license, lease, rent, [insert your own synonyms here], or provide any third-parties access to your information. Student data is only accessible by high school counselors (if you attend a SCOIR high school), your parents (if you grant them access), and colleges that you are following (if you make your profile viewable). Parent data is accessible only by the parent. For more information check out our legal terms and policies.
Scoir's security model is an end-to-end process focused on keeping our users safe and their data secure. The SCOIR platform leverages the public cloud infrastructure provided by Google. How our services interact with this secure platform are governed by the following systems, processes and protocols.
User Authentication and Credential Management
SCOIR has controls and practices to confirm the identity of client-users and protect the security of client information. Strict procedures are employed for authenticating that each new client account is initiated and confirmed by a valid and authorized representative of a high school or college institution. Our system requires unique school-validated usernames and passwords that must be entered each time a client-user signs on to SCOIR. A centralized user management system is used to define and control client-users’ access to information and services. Client-users are required to maintain the confidentiality of their usernames and passwords and they are provided with referenceable procedures to follow if they become aware of any unauthorized use of an account.
Secured Service APIs and Authenticated Access
All services are managed through a secured global API gateway infrastructure. This API serving infrastructure is only accessible over encrypted SSL/TLS channels, and every request requires the inclusion of a time-limited authentication token generated via human login through the authentication system described above.
SCOIR services encrypt client data stored at rest, without any action required from the client, using 256-bit Advanced Encryption Standard with each data encryption key itself encrypted with a regularly rotated set of master keys. All data traffic between user browsers and our data centers are automatically encrypted using robust public key technologies (2048-bit RSA or P-256 ECDSA SSL certificates issued by a trusted authority) or Transport Layer Security (TLS) for email and message routing.