Brooke Norris
Sr Manager of College Customer Success
Scoir is free for your students and for you. We also offer Advanced Solutions to help you better guide your students.
Access resources in the areas of test prep, essay support, and financial aid to better navigate every part of the admissions process.
Access Career Readiness for grades 6-8, built to help you guide students and track progress in the early years of career learnings and activities.
Scoir + Common App are integrating for the 2025-26 academic year!
Check out content and practical guides to help inform your enrollment strategies and programs.
Your guide to getting started with Scoir's Advanced College Solutions
From Kickoff Call prep to setup, you’ll find everything you need to launch successfully.
Meet your Customer Success Manager
Explore the First Year Success Guide
Your Customer Success Manager (CSM) is your dedicated partner throughout your Scoir onboarding journey. They will work closely with your team to understand your goals, tailor the onboarding process to your needs, and provide ongoing support to ensure your success with Scoir. Your Sales Partner will introduce you to your dedicated CSM via email, and they will be in touch with you to schedule your Kickoff Call.
Our CSM team has extensive experience working with a wide range of institutions—including international colleges and community colleges—ensuring your onboarding is tailored to your unique needs.
One of our CSMs is a former Scoir student user, bringing firsthand experience to support your team. Check out Chantal’s story here.
Discuss your team’s priorities, goals, and how Scoir can support them
Walk you through the Scoir platform from both student and institution perspectives
Review key steps to get your Scoir instance up and running smoothly
Review the onboarding materials and information outlined on this page
Identify team members who should join the call and invite them
Prepare any questions or topics you want to discuss
Set aside ~15 minutes to watch the Student Overview video and gain insight into the experience your prospective students have every day in Scoir
Now that the Kickoff Call is complete, we are ready to go! This is where your presence starts to take shape. Adding rich, relevant content helps students discover you and gives them a reason to follow, engage, and apply.
⏰ Estimated time: 2–4 hours
Content Best Practices
Need technical help?
Check out our help articles for colleges or contact our Support Team
Feeling overwhelmed?
It's okay, we're here to help you get up and running. Learn more about Premium Presence Kickstart
If your school uses Slate, month 1 includes laying the groundwork for setting up the Scoir Audience Integration with Slate. The free Scoir Audience Integration brings real-time student interest directly into Slate, so you can identify stealth students early, personalize your outreach, and measure the full journey—from first signal to enrollment.
⏰ Estimated time: ~30 minutes to set up the integration! Learn How
Now that your presence is live, it's time to start reaching out! Messaging helps you connect with students (and their parents/guardians) in meaningful ways based on their actual behavior, not a purchased list.
⏰ Estimated time: 1-2 hours
Messaging Best Practices
Set up 3 Automated Messages for students (Following, Applying, Applied)
Add messages for parents/guardians, if applicable
Copy your "Following" message and send it as a one-time message to current followers
Begin scheduling additional one-time messages for targeted outreach
Insider Tips
Best practice is to set up at least 3 Automated Messages per audience (students and parents/guardians) within your first two months. This ensures they receive timely, relevant touchpoints throughout their journey.
Not using Scoir Messaging yet?
With Scoir Messaging, you can reach students (and their parents/guardians) based on their real-time behavior. Learn more
Talk to your CSM to explore how adding Scoir Messaging can unlock powerful outreach capabilities for your team.
You’re officially up and running! At this stage, your profile and outreach are working together to help students find and connect with your institution. Use your Insights Dashboard to refine your approach and keep momentum going.
At the halfway point, your CSM will reach out for a Mid-Cycle Meeting to dive into student engagement, uncover trends, and help your team level up.
Around this time, your CSM will check in to schedule a Renewal Meeting and talk through wins, learnings, and what’s ahead.
Ready to level up?
Now is a great time to consider upgrading your year-round strategic support for the next cycle! Reach out to your CSM to learn more.
Celebrate your first year (you did it!) and gear up for next year! 💙 We like to meet with our partners at the one-year mark to review your wins, explore new Scoir features and strategic opportunities, and discuss recommendations tailored to your unique goals for the year ahead.
Ready to level up?
This is the perfect time to discuss renewal options and explore whether additional support like Scoir Guided or Scoir Managed Services could help you achieve even bigger wins next year.
Search for high schools actively hosting college visits, schedule in-person or virtual visits, and connect directly with counselors. Visits+ is a free tool that helps your team plan smarter travel and build relationships that convert.
Unlock advanced filters, high school intel, and counselor insights with Visits+ Premium. It’s the best way to identify high-impact schools and turn visits into applications.
Early access is available now!
Join 1,800+ colleges already receiving transcripts and application documents via Scoir. Choose from secure SFTP, a pre-configured Slate integration, or manual download—whatever works best for your office. Receiving application documents in Scoir is a free feature.
Your team has full control over user access and application settings. You can update users year-round, but we recommend reviewing and updating your Application Rounds during the summer to align with the next cycle.