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College Guidance for Parents & Guardians

 

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Pricing

Scoir is free for your students and for you. We also offer Advanced Solutions to help you better guide your students.

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Resources

Access resources in the areas of test prep, essay support, and financial aid to better navigate every part of the admissions process.

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Scoir is Free for CBOs

 

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Resources

College and academic advising resources to guide and inspire college counselors.

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Simplified Advising for Counselors

 

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District Solutions

 
Pricing

We offer a flat 50% discount for each student who receives free or reduced lunch in your school or district.

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New! Middle Schools

Enjoy Career Readiness Early Access for grades 6-8, built to help you guide students and track progress in the early years of career learnings and activities.

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Resources

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Career development (certifications, courses & curriculum) for changemakers.

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View Bonus Resources

Enrollment Solutions for Colleges

 

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Pricing

Our pricing is fair for schools of all sizes, transparent, and rewards those schools expanding access to underserved students.

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Resources

Check out content and practical guides to help inform your enrollment strategies and programs.

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College Solutions Onboarding

Your guide to Premium Presence, Outreach Messaging, Visits, and Docs.

 

Meet Your Customer Success Manager

Your Regional Sales Director will introduce you to your dedicated Customer Success Manager (CSM) via email. Shortly after, your CSM will be in touch to schedule your Onboarding Call.

CarolineSmiegal

Caroline Smiegal

Lead Customer Success Manager

csmiegal@scoir.com

Rachael Dependahl

Rachael Dependahl

Senior Customer Success Manager
 

rachael@scoir.com

Brooke Norris (1)

Brooke Norris

Senior Manager of College Customer Success

brooke@scoir.com

Brooke also works with international institutions.

 

Attend Your Onboarding

The aim of the Onboarding Call is to get your Scoir instance up and running. During this call, your CSM will discuss your team’s priorities and goals, review how Scoir’s College Solutions can help meet them, and explore the platform from both student and institution perspectives.

To prepare for your Onboarding Call, you should:

  • Review the onboarding materials and videos from your CSM.

  • Consider which team members (if any) will assist with data verification, content management, and outreach messaging. Invite them to join the Onboarding Call.

To prepare for your Onboarding Call, your CSM will:

  • Connect with your Sales Manager to understand your team’s priorities, strategies, and goals.

 

Next Steps

Once your team completes the Onboarding Call:

check-circle   Build out your profile's Content Cards with relevant content from your website and social media channels

check-circle   Create your "Events"

After that, you're ready to go!

 

Recommendations

check-circle   Within 2 weeks of your Onboarding meeting, you should have content for Academics, Events, and Student Life. These content pieces are pulled from your profile and seeded into our discovery features, so adding content for these areas will boost search results and your reach! We've found that students most often search for academics

check-circle   Within 1 month of your Onboarding meeting, you should have content for all sections (School Overview, Events, Academics, Admissions, Cost & Aid, and Student Life)

 

Need some extra help?

check-circle   If you have student interns or volunteers working in your office, get them involved! Have them tackle some of your content creation

check-circle   Break up the academics section. Add majors A-M one week and then N-Z the next

check-circle   Pull content from your most popular website pages, YouTube, TikTok, and other social media channels

check-circle   Not sure what content your students want to see? Visit your Insights Dashboard to see top interests/academics for your followers and reached audience

check-circle    Looking for technical help? Check out our help articles for colleges or contact our Support Team

Not currently a Premium Presence customer? Learn more about upgrading.

Next Steps

Once your team completes the Onboarding Call:

check-circle   Set up your 3 event-triggered Automated Messages

check-circle   Send your Following message as a One-Time Message to all Followers

check-circle   Create and schedule One-Time Messages

check-circle    Looking for technical help? Check out our help articles for colleges or contact our Support Team

After that, you're ready to go!

 

Recommendations

check-circle   Best practice is to have at least 3 Automated Messages for students and their parents/guardians. This is 2 messages for each event trigger (Following, Applying, Applied)

check-circle   We recommend copying your message to "Following" and sending it as a one-time message to current followers first; this way you will capture anyone who is already following you

 

We provide admission essentials to every college at no cost. Our essentials include High School Visit scheduling and Document Delivery. Your team also has access to User Management and Application Rounds. Users can be updated any time throughout the year but we recommend colleges only update their Application Rounds in the summer.

 

High School Visits

See which high schools have time blocked for college visits, schedule those visits off-campus or virtually, and connect with counselors.

 

Document Delivery

Join the 1,800+ other colleges receiving application materials from high schools on Scoir via SFTP, a pre-configured Slate integration, or manual download.

 

Need some extra help?

Looking for technical help? Check out our help articles for colleges or contact our Support Team.

Scoir Partnership Roadmap

Welcome to Scoir!

We're excited to partner with you.

 

Meet your CSM and complete your team's Onboarding Call.

 

lightbulb  Learn more about the Onboarding Process!

 

Est. time: 1 hour

Month 1

Build your foundation

 

Within 1 month of Onboarding, we recommend creating content for all sections of your profile.

Connect with your CSM for your second Onboarding Meeting. You’ll review your product adoption and discuss ways to enhance your presence.

 

Est. time: 2-4 hours

Month 1

Month 2

Start communicating

 

Within 2 months of Onboarding, ensure that your team has added content, reviewed/updated users, and set up Automated Messages:
  • 3 Automated Messages for students
  • Automated Messages for parents/guardians

 

Est. time: 1-2 hours

Month 3

Your presence should be complete! 🎉

 

Within three months of Onboarding, ensure that your team has added content for all sections of your profile, reviewed/updated users, and started scheduling One Time Messages for your interested students. 


​​Throughout the year, use your Dashboard and Premium Presence Insights to track your follower growth and identify ways to enhance your presence. 

Month 3

Month 6

Halfway through our partnership 🎉

 

Your CSM will offer a Mid Cycle Meeting, during which you’ll review student engagement, data insights, & recommendations for your team.

Month 9

Schedule your Renewal Meeting

 

Your CSM will share an opportunity to connect for a Renewal Meeting to review your partnership.

Month 9

Month 12

It's official! 1 year with Scoir 🎉

 

We like to meet with our partners at the one-year mark to discuss how Scoir has helped your team reach your unique goals, recommendations for the year ahead, and updates from Scoir.

Questions?

Contact your Customer Success Manager with any questions you may have during onboarding.