Liz McGonigle
Senior Engagement Strategist
Jay Mcillece
Senior Customer Success Manager
In addition to the states indicated in the map below, Jay also works with international institutions.
Next Steps
Once your team completes the Onboarding Call:
Review and refine your Content Cards
Confirm your IPEDs data and become Scoir Verified
Set up your 3 event-triggered Automated Messages
After that, you're ready to go!
Your CSM will regularly reach out to you with updates and personalized suggestions for maximizing your use of Scoir.
Next Steps
Once your team completes the Onboarding Call:
Review and refine your Content Cards
Confirm your IPEDs data and become Scoir Verified
Review and update your Events
After that, you're ready to go!
Your CSM will regularly reach out to you with updates and personalized suggestions for maximizing your use of Scoir.
Next Steps
Once your team completes the Onboarding Call:
Set up your 3 event-triggered Automated Messages
Send your Following message as a One-Time Message to all Followers
Create and schedule One-Time Messages
After that, you're ready to go!
Your CSM will regularly reach out to you with updates and personalized suggestions for maximizing your use of Scoir.
Your Partnership Roadmap
First Month with Scoir
First Month with Scoir
3 Months
Within 3 months of Onboarding, ensure that your team has updated profile data and content, reviewed and updated users, and set up Automated Messages.
For Bundle and Outreach Messaging Partners: Schedule a Messaging Consultation during which you'll learn best practices and receive content ideas and recommendations specific to your institution.
6 Months
Halfway through our first year 🎉
At this point, your CSM will reach out to offer a Mid Cycle Meeting, during which you'll review student engagement, data insights, and recommendations for your team.
6 Months
9 Months
Your CSM will share an opportunity to connect for a Renewal Meeting to review your partnership and our College Solutions.
Ahead of this call, you CSM will share information on completing a secure CRM Share for a robust Insights Report.
12 Months
It's official! 1 year with Scoir! 🎉
At Scoir, we like to meet with our partners at the 1 year mark to talk through how Scoir has helped your team reach your unique goals, and what's on the roadmap for the next few months.
12 Months
Questions?
Contact our Support Team with any questions you may have during the Scoir setup process at support@scoir.com.