Nicole Calonne
Senior Customer Success Manager
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Step 1
Meet your CSM and send data
Time to Complete: 60-120 Minutes
Your first step is to ensure that your school's historical info is configured in your Scoir account. Simply follow the data instructions provided by your CSM. Once your data is gathered, please share it with our Support Team at support@scoir.com
Accounts are set up no more than 2 weeks after all data is received.
If you have any questions regarding our data-gathering process, please feel free to contact your CSM.
Step 2:
Complete your Online Counselor Training
Time to Complete: 150 Minutes
Your dedicated CSM will inform you as soon as your Scoir account is ready! Make sure to promptly register your account and review our comprehensive online training resources that they'll share with you.
Please be sure to complete the training prior to your scheduled Pre-Rollout Meeting.
Additionally, feel free to sign up for upcoming, bonus Live Training Events, or check out our On-Demand Trainings for more educational videos!
Step 3
Schedule a Pre-Rollout Meeting
Time to Complete: 45 Minutes
In the 45-minute Pre-Rollout Meeting, your dedicated CSM will make sure that everything is set for students, faculty, and staff to dive into the exciting world of Scoir!
During this meeting, we'll discuss any additional questions you have after completing the online counselor training and your plans to introduce and implement Scoir with your students, faculty, and staff. We’ll also assess cadence of check-ins and outreach from your CSM.
Please note: We will work with you to rollout Scoir at the time that works best for your institution, so there is no required deadline for this. Most institutions rollout within one month of signing with Scoir.
Please schedule your required Pre-Rollout Meeting at least 2 weeks prior to your Scoir Student Rollout Date.
Step 4:
Rollout to Students
Time to Complete: 30 Minutes
We recommend informing your students the day before/morning of sending invites. We will discuss next steps in your Pre-Rollout Meeting! In the meantime, please review our Get Started Guide.
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