Privacy and Legal Policies

Thank you for using Scoir! By using this website or any products and services (together, the “Products”) of Scoir, Inc. (“Scoir”), you are agreeing to be bound by these terms and conditions (“Terms”). Please read these Terms carefully, and contact us if you have any questions. By accessing or using our Products, you agree to be bound by these Terms as well as the terms and conditions specified in our Privacy Policy, our Acceptable Use Policy and our Copyright Policy (together, the “Policies”).

Use of Scoir Products

Eligibility to use any of the Products is determined solely in the discretion of Scoir. Scoir reserves the right to refuse access to its Products to anyone at any time for any reason or for no reason. Any use or access by anyone under the age of 13 or, for citizens of countries within the European Union, under the age of 16 without parental consent, is prohibited. By creating a Scoir account, we grant you a limited, non-exclusive, non-transferable, and revocable license to use our Products only in compliance with, and subject to, these Terms, our Policies and all applicable laws. When you create a Scoir account, you must provide us with accurate, current and complete information. Some of our Products may be software that is downloaded to your computer, phone, tablet, or other device. You agree that we may automatically upgrade those Products, and that these Terms will apply to such upgrades.

Translation: Anyone who is at least 13 years old (16 years old for EU citizens) can use Scoir but we reserve the right to refuse service to anyone, especially if we don’t think you are who you say your are or if we think you’re using Scoir inappropriately.

Your Content

Scoir allows you to post content, including photos, comments, links, and other materials. Anything that you post or otherwise make available on our Products and which does not contain personally identifiable information or education records is referred to as “User Content.” You retain all rights in, and are solely responsible for, the User Content you post on our Products.

You grant Scoir and its users a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, re-pin, modify, create derivative works, perform, and distribute your User Content on Scoir solely for the purposes of operating, developing, providing, and using the Products. Nothing in these Terms shall restrict other legal rights Scoir may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or our Policies.

Following termination or deactivation of your account, or if you remove any User Content from the Products, we may retain your User Content for a commercially reasonable period of time for backup, archival, or audit purposes. Furthermore, Scoir and its users may retain and continue to use, store, display, reproduce, re-pin, modify, create derivative works, perform, and distribute any of your User Content that other users have stored or shared through the Products.

Translation: If you post content on Scoir, it still belongs to you but we can show it to people and others can re-pin it. Copies of content shared with others may remain even after you delete the content from your account.

Copyright Policy

Because we care about the authenticity of work posted on or accessible via our Products, Scoir has adopted and implemented a comprehensive copyright policy in accordance with the Digital Millennium Copyright Act. For more information, please read our Copyright Policy.

Security

While we care greatly about security and strive to protect your account information and your User Content, Scoir cannot guarantee that unauthorized third parties will not be able to defeat our security measures. If you suspect any compromise or unauthorized use of your account, please notify us immediately.

Please follow these tips to increase the security of your account:

• Pick a strong password, one that is unique and contains a mix of letters, numbers and symbols.

• Make sure you login to our official site; when in doubt, go to https://www.scoir.com to be certain.

• Ensure your computer and browsers are up-to-date with the most recent updates and anti-virus software; only install browser add-ins or plug-ins from publishers that you trust.

• Don’t open attachments or install software from an email that looks like it’s from Scoir; we’ll never ask you to download or open files from an email.

• Be mindful that when using an unsecured Wi-Fi network (one that doesn’t require a password), it’s possible for someone to see most of the internet traffic sent to and from your device.

• Scoir uses Hypertext Transfer Protocol Secure (https://) on the log in and settings pages. This encrypts the credentials you use to log in to Scoir and is designed to keep others from stealing your login credentials, even on an unsecured network.

Translation: Help us in the fight against spammers and hacker by taking some basic security precautions.

Third-Party Links, Sites, and Services

Our Products may provide, or User Content may include, links to third-party websites, content or services. Because we have no control over such third-party websites, you acknowledge and agree that Scoir is not responsible for the availability of such third-party websites, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such third-party websites. If you access third-party websites accessible through links from our Products, you do so at your own risk and bear the responsibility of familiarizing yourself with the privacy policies and terms of services of such third-party websites.

Translation: Some Notes and other webpages link to content off of Scoir, most of which is useful stuff, but we’re not responsible when it’s not.

User Feedback

We value hearing from our users and are always interested in learning about ways we can make Scoir a better experience and more useful resource for you. If you choose to submit comments, ideas or feedback, you agree that we are free to use them without any restriction or compensation to you. By accepting your submission, Scoir does not waive any rights to use similar or related feedback previously known to Scoir, or developed by its employees, or obtained from sources other than you.

Translation: Your ideas and opinions matter to us but, if we incorporate any feedback you provide us, we don’t owe you anything for it.

Disclaimer of Warranties

The Products, including, without limitation, all services, User Content, functions and materials thereon, are provided on an “as is,” “as available” basis without warranty of any kind, either express or implied, including, without limitation, any warranty for information, data, data processing services, uptime or uninterrupted access, any warranties concerning the availability, accuracy, usefulness, correctness, precision, thoroughness, completeness or content of information, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose, and we hereby disclaim any and all such warranties, express and implied. We make no warranty that the Products will meet your requirements. No advice, results or information, whether oral or written, obtained by you from us or through the Products shall create any warranty not expressly made herein. Scoir assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Products or your downloading of any materials, data, text, images, video, or audio from the Products. Scoir also takes no responsibility and assumes no liability for any User Content that you or any other user or third-party posts or transmits using our Products. You understand and agree that you may be exposed to User Content that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose.

Translation: Unfortunately, people sometimes post bad and/or inaccurate stuff on user-generated content sites like Scoir. We take that kind of thing seriously but you still might run into it before we have a chance to take it down. If you see bad stuff, please report it to us.

LIMITATION OF LIABILITY

IN NO EVENT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL SCOIR, OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY, THE “PROTECTED ENTITIES“) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, YOUR ACCESS TO OR USE OF, OR THE INABILITY TO ACCESS OR USE, THE PRODUCTS OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, YOUR PROVISION OF INFORMATION OR SERVICES VIA THE PRODUCTS, LOST BUSINESS OR LOST SALES, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE PROTECTED ENTITIES BE LIABLE FOR OR IN CONNECTION WITH ANY CONDUCT OF OR CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR THIRD-PARTY ON OR THROUGH THE PRODUCTS (INCLUDING, WITHOUT LIMITATION, ANY DEFAMATORY, OFFESIVE OR ILLEGAL USER CONTENT). IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PROTECTED ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS AND CONDITIONS OR YOUR USE OF THE PRODUCTS EXCEED, IN THE AGGREGATE, THE LESSER OF (A) THE AMOUNT PAID BY YOU TO SCOIR FOR YOUR USE OF THE PRODUCTS AND (B) ONE HUNDRED U.S. DOLLARS.

Translation: We are trying to create the best services possible but we can’t promise it will be perfect and we’re not liable for various things that might occur.

Indemnification

You agree to indemnify and hold harmless Scoir, its directors, officers, shareholders, parents, subsidiaries, affiliates, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under these Terms. In such event, you agree to provide us with such cooperation as is reasonably requested by us.

Translation: If you use our services in ways you’re not supposed to, you can’t sue us for any problems it causes. If we are sued because of something you do on Scoir, you have to pay our costs and cooperate with us in any defense.

Amendments and Modifications

Scoir reserves the right to amend, from time to time, these Terms or our Policies. We reserve the right to determine the means and form of providing notice to you of any revisions to these Terms and Policies. By using the Products, you agree to electronically receive legal notices from us if we so choose. Notwithstanding the foregoing, the current and most recent version of these Terms and Policies will always be posted on our website. By continuing to access and use the Products after any such revised Terms or Policies become effective, you agree to accept the revised Terms and Policies.

Translation: Things change. We’ll never hide the Ts & Cs of our agreements with you and, if we make any major changes, we’ll do our best to make you aware of them.

General Terms

Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Scoir without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Entire Agreement

These Terms and our Policies, together, constitute the entire agreement between you and Scoir with respect to the Products and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Scoir with respect to the Products.

Severability

In the event any section or portion of any section of these Terms shall be determined to be invalid or unenforceable for any reason, such invalidity of unenforceability shall not affect the validity and enforceability of the remaining valid and enforceable sections hereof, and the invalid or unenforceable section or portion shall be deemed amended only to the minimum extent necessary to make such section or portion enforceable and compatible with the remaining Terms and, if such portion cannot be so amended, these Terms will be construed as if such invalid or unenforceable section or portion had not been inserted.

No Waiver

No waiver of any portion of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Scoir’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Arbitration

In the event of any dispute that might arise between you and Scoir, you agree to first notify us and attempt to resolve the dispute with us reasonably and informally. If Scoir is unable to informally resolve your dispute to your full satisfaction, we each agree to resolve any remaining claim, dispute, or controversy (excluding claims for injunctive or other equitable relief) arising out of or in connection with or relating to these Terms by binding arbitration by the American Arbitration Association (“AAA“) under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein. Unless you and Scoir agree otherwise, the arbitration will be conducted in the county where you reside. Each party will be responsible for paying any AAA filing, administrative and arbitrator fees in accordance with AAA rules. The award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from the courts for matters related to data security, intellectual property or unauthorized access to the Products. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND SCOIR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware without regard to its principle of conflicts of laws. Each party hereto hereby irrevocably and unconditionally consents to the submission of any dispute arising hereunder to the federal or state courts located in Wilmington, Delaware with respect to any matter arising under or relating to these Terms.

Translation: These are provisions found in just about every commercial contract. Simply put, the terms are the terms and they are between you and us. If we come to any disagreement, let’s try to deal with it in a mature and reasonable manner.

Change Log

5/29/18: Updated terms to comply with the EU's General Data Protection Regulation (GDPR), including notice that citizens of EU countries under the age of 16 should not use Scoir with parental consent.

6/12/17: Clarified the specifications of "User Content"

3/1/17

Scoir is committed to the privacy of our users and the protection of their data. This policy explains the ways we protect, use, and share the information we collect about our users.

Introduction

This policy applies across all websites that we own and operate and all features and functionality we provide thereon, including our online and mobile products, and any other apps or services we may offer, such as online training. For the purpose of this policy, we refer to them collectively as our “Services”.

When we refer to “Personal Data” we mean (i) personally identifiable information that specifically identifies you as an individual, such as your name, email, address, birthdate, identification numbers, and the names of high schools or colleges that you attend or to which you apply; (ii) information about the use of our Service and the characteristics and activities of users of the Services, from which any personal information has been removed; and (iii) and information that has been aggregated and anonymized so as to prevent association with any personally identifiable information.

We may need to update this policy from time to time. Updates may include any combination of modifications, deletions, and additions to these terms and conditions. We will endeavor to notify you by email of any material changes, but we will not be liable for any failure to do so. If any future change to this policy is unacceptable to you or causes you to no longer be in compliance with this policy, you must terminate and immediately stop using the Services. Your continued use of the Services following any revision to this policy constitutes your acceptance of any and all such changes.

Last updated: May 29, 2018

You can click on any of the following header links to jump to the relevant section:

Who We Are

Our Principles of Data Protection

How We Collect Personal Data

How We Use Personal Data

How We Share Personal Data

Our Policy Towards Children

Data Security

International Data Transfers (for non-US citizens) 

Changing or Deleting Your Personal Data

Data Retention

Data Breach Notification

Your Rights

Affiliate Disclosure

Who We Are

References to “we” or “our” or “us” mean SCOIR, Inc., a Delaware corporation (file number 5291550). Our headquarters is located in West Chester, Pennsylvania but we have other offices in other locations across the United States of America.

We provide an easy-to-use college and career readiness platform for students and educational institutions. If you want to find out more about who we are, check out our About Us page.

Our Services are intended for both personal use and use by organizations, which means we serve different roles as they relate to European Union data protection policies. Where the Services are made available to you through an organization (e.g., your school), that organization is the controller of your Personal Data and we act on behalf of that organization as the processor of your Personal Data. When you create a user account independent of any organization, we act as a controller in relation to your Personal Data.

As a technology company, we prefer to communicate with you by email to help us connect you with the right person, in the right location, and in accordance with any regulatory time frames. For any matters pertaining to this privacy policy, please contact us at privacy@scoir.com.

Our Principles of Data Protection

Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to Personal Data.

• Transparency: We take a human approach to how we process Personal Data by being open, honest and transparent.

• Enablement: We enable connections and efficient use of Personal Data to empower productivity, growth, and opportunity.

• Security: We champion industry-leading approaches to securing the Personal Data entrusted to us.

• Stewardship: We accept the responsibility that comes with processing Personal Data.

How We Collect Personal Data

When you visit our websites, join us on social media, participate in online events, or contact us with questions or request support, we collect Personal Data about you so that we know who you are and can tailor our Services accordingly. We categorize the ways we collect data as follows: 

Account holder information: When you create an account on our website to use our Services, we ask you to select your user type (i.e., student, parent, counselor, teacher, admissions rep) and related organization (i.e., high school or college), and to provide us with your full name, email address, and password. If you are a student user, we might also ask you to provide a student identification number, registration code, and birthdate in order to confirm your identity. 

Information you provide to us directly: When you use our Services, you have the option of adding a profile photo, mailing address, and phone number to your profile information. You also have the option of adding notes, uploading or completing documents and forms, setting preferences, and sending and receiving messages. If you are a student user, you have the option to expand your profile with your graduation year, academic information (e.g., GPA, standardized test scores), and other personal details (e.g., extracurricular activities). If you are a parent user, you have the option of adding financial information about your family so you can calculate the estimate cost of attendance of different colleges. If you are a counselor or admissions rep, you might provide information about your educational organization, technology systems, and professional contacts. You do not have to provide us with such information if you do not want to, but it might preclude you from accessing or utilizing certain features of the Services.

Information provided by other users of the Services: Other users may provide information about you when they create an account in order to invite you to the Services or for recordkeeping. For example, in instances where the Services are made available to you through an educational organization, an administrator might create user accounts for students, parents, and teachers associated with their educational organization and invite you to register your account and use the Services. Information provided by educational organizations to create user accounts may contain some or all of the Personal Data listed above.

Information from other services you link to your account: We may receive Personal Data about you when you or your administrator integrate or link a third-party application with our Services. For example, if you create an account or login to the Services using your Facebook credentials, we receive your name and email address as permitted by your Facebook profile settings in order to authenticate you. You might also integrate our Services with third-party partners with which we permit information sharing, such as providers of personality self-assessments and career interest surveys. The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Device and Connection Information: We automatically collect some Personal Data about you when you visit our websites or use our Services, like your IP address, device type, operating system, and browser type. We also collect Personal Data when you navigate through our websites and Services, including what pages you looked at, what links you clicked on, and when you used our Services. How much of this information we collect depends on the type and settings of the device you use to access the Services. This Personal Data helps us get a better understanding of how you’re using our Services so that we can continue to provide the best experience possible, such as by personalizing the content you see.

Cookies and Other Tracking Information: We sometimes collect Personal Data about you using cookies and similar tracking technologies. A cookie is a small text file that’s placed on your device when you visit one of our websites. We may use a combination of persistent cookies (cookies that remain on your hard drive for an extended period of time) and session ID cookies (cookies that expire when you close your browser). We might also use other tracking technologies like web beacons (sometimes called “tracking beacons” or “clear gifs”) and local storage. These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our websites or opened an email that we have sent them. We use a variety of cookies and tracking information to help us personalize your experience with our Services based on your behavior and preferences, and perform analytics to enhance our features, content, and navigation. Specifically, we use cookies to enable the following features or functionality provided on or through our websites and Services:

• Google Analytics uses cookies to help us analyze how our users use our websites and Services, and Google Analytics Demographics and Interest Reporting services gathers and tracks visitor data, such as age, gender and interests. Together, we use this data to better understand our users and their behavior and preferences in order to improve and communicate information about the services we provide.
• ZenDesk enables us to identify you when you create a support ticket, access our help center, or engage with us via live chat.
• HubSpot enables us to personalize your experience and communications with us.
• Filepicker.io enables you to more easily upload documents for use within our Services. 
• Facebook, LinkedIn, Twitter, and Instagram are mediums through which we engage with users and measure the effectiveness of Services, communications, and campaigns.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. You can find out more about how Google uses your data at http://www.google.com/analytics and you may opt-out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout. Please note that doing so may negatively impact your experience using the Services, as some features and services on our Services may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have opened our email and clicked certain links contained in it.

Although we do our best to honor your privacy preferences, we are unable to respond to web browsers' "do not track" signals, which provide a method to opt-out of the collection of information about a user’s browsing activity, because no “do not track” standard has been adopted. 

Social Media: The Services provide you the opportunity to distribute content through various social media sites including, but not limited to, Facebook, LinkedIn, Twitter, and Instagram (“Social Media”). Our Services may also include social media features, such as the buttons to share or access Social Media content from our Services. These features may collect your IP address, which pages you are visiting, and may set cookies to enable the features to function properly. Your interactions with these features are governed by the privacy policy of the company providing it.

How We Use Personal Data

We only use information we collect about you for lawful and legitimate business purposes. First and foremost, we use your Personal Data to register your account and to provide you with the Services. We also may use your Personal Data:

To communicate with you. This may include:

• providing you with information you’ve requested from us (like training or education materials) or information related to the Services you are utilizing;

• delivering to you communications from or about institutions or programs in which you've expressed an interest (such as institutions on your My Colleges list);

• operational communications, like updates to our websites and Services, security updates, or assistance with using our Services;

• marketing notices about us and product features we think you might be interested in; and

• solicitations for your feedback or to take part in any research that we might be conducting. 

To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or Services, whether by email, in-app support or otherwise.

To improve and expand our Services: This may include tracking and monitoring your use of our website and Services so we can improve navigation, or by carrying out technical analysis of our websites and Services so that we can optimize your user experience and provide you with more efficient tools.

To protect our systems, users, and data: This may include tracking and monitoring to detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and Services appropriately and in accordance with our Terms of Service.

To analyze, aggregate, and report: We may use the Personal Data we collect about you and other users of our Services to produce aggregated and anonymized analytics and reports.

How We Share Personal Data

We do not use Personal Data for marketing or advertising purposes and we will never share, rent, or disclose Personal Data to third parties for marketing or advertising purposes. We may share Personal Data in the following limited circumstances.

When you, or your sponsoring educational institution, request us to:  We share Personal Data among users as needed to perform the Services and/or at the direction of the educational organization administering your account. For example, if you are a student user, your Personal Data may be shared between and among authorized school counselors or, when you request a letter of recommendation, with an authorized teacher, or, when you apply for admission to a college or university, with authorized admissions personnel of such college or university. This sharing will depend on the settings and functionality selected by the educational organization administering your account.

With third-party service providers pursuant to confidentiality provisions: We may share Personal Data with trusted third-party service providers who perform technology services on our behalf, such as integrated third-party application providers and web hosting service providers, but strictly for the purpose of performing their services for us. Contractors and service providers who may have access to Personal Data in the course of performing their services are subject to confidentiality and data security requirements.

When required by law or to enforce our terms of service: We may be required to share Personal Data with law enforcement or other third parties when compelled to do so by court order or other legal process, to comply with statutes or regulations, to enforce our Terms of Service, or if we believe in good faith that the disclosure is necessary to protect the rights, property or personal safety of our users.

When anonymized to render it non-personally identifiable: We may share Personal Data in an aggregated and anonymized form that does not reasonably identify any individual. For example, we may use and share aggregate or anonymized data to study and improve our Services, user functionality, and product offerings.

In the event of a change of control: If we sell, divest or transfer our business, we will not transfer your Personal Data unless the new owner intends to maintain and provide the Services as a going concern, and provided that the new owner has agreed to data privacy standards no less stringent than our own. In such case we will provide you with notice and an opportunity to opt-out of the transfer of personally identifiable information.

Our Policy Toward Children

We understand the importance of protecting children’s privacy, especially in an online environment. Our website and Services are not designed for or directed at children, and children under the age of 13 are not permitted to use the Services. We do not knowingly collect personally identifiable information from children under the age of 13 or, for citizens of countries within the European Union, children under the age of 16 without parental consent.  If we become aware that we have unknowingly collected personally identifiable information from a child contrary to this policy, we will make commercially reasonable efforts to delete such information from our database.  If a parent or guardian becomes aware that his or her child has provided us with personal information without her/his consent, she/he should contact us at privacy@scoir.com.

Data Security

We are very concerned about safeguarding the confidentiality of your Personal Data. We employ multiple layers of physical, technological, and administrative measures designed to protect your Personal Data from unauthorized access. However, despite our efforts we cannot guarantee unauthorized personnel will not gain access to your Personal Data. You should note that in using the Services, your Personal Data will travel through third party infrastructures that may not be under our direct control. If you receive an email asking you to update your personal information, do not reply and please contact us at privacy@scoir.com.

International Data Transfers (for non-US citizens)

We primarily store Personal Data on servers located and operated within the United States of America. If you use the Services outside of the United States of America, we may transfer and store your Personal Data from the country where you are located to the United States of America. Therefore, our collection and use of your Personal Data is subject to U.S. laws related to privacy and use of personal data and information. These laws are different and may be less protective than those applicable to you in your country of residence. By accepting the terms of this policy, you acknowledge, agree and consent to (i) the transfer to and processing of Personal Data on servers located outside of the country where you reside; (ii) our collection and use of your Personal Data as described herein and in accordance with the laws of the United States of America; and (iii) that you may be taking a risk by using the Services.

Changing or Deleting Your Personal Data

You may review, update, correct, or delete (if not required to be retained by law or for legitimate business reasons) your Personal Data. This right shall only be limited where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of persons other than you would be violated. You may delete your account at any time by accessing the Account Settings tab under the My Profile section. If you delete your account, we will mark your account in our database as "Closed," but we may keep your account information in our database for a limited period of time in order to comply with archival and retention policies. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor shared with third parties except as necessary to prevent fraud and assist law enforcement, as may be required by law, or in accordance with this Privacy Policy. 

If you require assistance with deleting your account, please contact us at support@scoir.com.

Data Retention

The length of time we keep your Personal Data depends on what it is. We’ll retain, in accordance with generally accepted data retention policies and best practices, your Personal Data for as long as we have a relationship with you and for a period of time afterwards where we have a legitimate, ongoing business need to retain it. Following that period, we’ll make sure it’s deleted or anonymized.

Data Breach Notification

In the event that our systems become comprised and our user’s Personal Data is access by any unauthorized person or entity, we will notify affected users and/or relevant authorities and organization of such breach within 72 hours of our discovery of the incident.  Where we act as a processor of your Personal Data on behalf of an educational institution, such notice will be provided to your educational institution.

Your Rights

You have certain rights with how your Personal Data is processed which are described below. In some circumstances, we may not be able to fully comply with your requests, or we may ask you to provide us with additional information in connection with your request, which may be Personal Data, for example, if we need to verify your identity or the nature of your request. In such situations, however, we will still respond to let you know of our decision. 

Right of Information: You have the right to know how your data is being processed.

Right of Access: You have the right to access and request copies of your data that’s being collected.

Right of Rectification: You have the right to modify or update your Personal Data if incorrect data is being used.

Right to Erasure: You have the right to delete any Personal Data that has been collected.

Right to Restriction: You have the right to prevent a company from processing certain types of Personal Data.

Right to Data Portability: You have the right to access your Personal Data and transfer it between controllers.

Right to Object: You have the right to withdraw consent to the processing of your data for public interest, marketing or research.

Right to Reject Automated Decisions: You have the right to object to your data being processed by automatic systems.

Affiliate Disclosure 

Scoir's goal is to create best-in-class software for college search, discovery, and planning, but there are other parts of the admissions process where we want to help provide support when we don't have expertise. That's why we've identified companies to parter with that do, and can help you in certain areas of the college admissions process.

When these companies are promoted on our sites, we’re being transparent about it and including disclaimers so that you can clearly see what is being sponsored by Scoir. 

We will receive a small commission if you choose to follow those links and purchase the service and/or product offering at no additional cost to you.

Complaints:  If you would like to submit a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at privacy@scoir.com.  We will reply to your complaint as soon as we can. If you are a citizen of a country within the European Union and you feel that your complaint has not been adequately resolved, the GDPR gives you the right to contact your local data protection supervisory authority.

Change Log

5/29/18: Restructured this privacy policy to provide greater transparency and comply with the EU's General Data Protection Regulation (GPDR). 

6/12/17: Refined language clarifying that we do not share information with any third-parties, nor do we present any paid advertisements; Specified our notification process when changes are made to this policy. 

3/1/17

Scoir is a place to find, create and share information about colleges and to discover things about yourself that might help you decide your collegiate and career paths. Some information found on Scoir might come from or be reported by colleges and corporations, but much of it comes from other users like you. User-generated content is essential for conveying unbiased perspectives but sometimes such freedoms are abused by malicious, unscrupulous ne’er-do-wells. To make you feel safe and comfortable while using our site, we require everyone to agree to and follow these rules.

Scoir reserves the right to remove any content from public access at any time and without notice. If there’s a question about whether something is or is not appropriate for our users, we’ll err on the side of caution and remove it from view.

As a rule of thumb, we ask that you use common sense. However, because common sense can be an uncommon virtue, we’ve spelled it out for you in more detail.

You aren’t allowed to POST anything that:

• Depicts, promotes, threatens, encourages or celebrates any form or suggestion of violence, physical injury, bodily harm, property damage, illegal activity or public unrest;

• Attacks, bullies or harasses anyone or contains information that may be deemed to be hateful, hurtful or offensive;

• Libels or defames any person or entity;

• Is sexually explicit, pornographic, exploitive or untowardly suggestive;

• Invades anyone’s right to privacy or other rights;

• Infringes anyone’s intellectual property;

• Is fraudulent or deceptive;

• Contains someone else’s personal information or requests another’s personal information; or

• Offers, advertises or opines about any commercial product or service or contains unsolicited commercial messages, comments or descriptions.

You aren’t allowed to DO anything that:

• Uses or depicts Scoir’s name, logo, trademark or branding without our express prior written consent;

• Accesses, tampers with or uses non-public areas of Scoir’s website, our systems or our technical providers’ systems;

• Attempts to break or circumvent our security measures or otherwise tests the vulnerability of our systems or networks;

• Uses any method to scrape, download or change Scoir’s website or anything on it, except that software and tools provided by popular browsers are acceptable;

• Posts repetitive content or tries to artificially boost views, repins, likes, comments or other user metrics;

• Uses meta tags, hidden text or metadata with our trademark, logo, URL or product name without our prior written consent;

• Uses Scoir user information to forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way uses Scoir to send altered source-identifying information;

• Tries to reverse engineer any of Scoir’s software;

• Tries to interfere with any Scoir user, host or network in any way, including, for example, sending a virus, overloading, spamming or mail-bombing;

• Collects or stores personally identifiable information from Scoir or its users without their express permission;

• Impersonates, misrepresents or omits your affiliation with any person or entity;

• Does anything that violates applicable law or regulations;

• Shares your password, lets anyone access your account or do anything that might compromise the security of your account information;

• Attempts to sell or transfer your username or user identity for compensation; or

• Encourages or assists anyone to do any of the things on this list.

Updated: March 1, 2015

Scoir respects the intellectual property rights of others and desires to offer a platform that contains no content that violates those rights. Our Terms and Policies requires that content posted by users be accurate, lawful and not in violation of the rights of third parties. In addition, it is Scoir’s policy, in appropriate circumstances and at its discretion, to disable and/or terminate the accounts of users who repeatedly violate our policies, including the repeated infringement of copyrights or other intellectual property rights of others.

In accordance with the Digital Millennium Copyright Act of 1998 (17 U.S.C. § 512), Scoir will respond expeditiously to claims of copyright infringement committed using the Scoir website (the “Site”) if such claims are reported to Scoir’s Designated Copyright Agent identified in the sample notice below.

How to Submit a Claim Regarding Copyright Infringement

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site by completing a DMCA Notice of Alleged Infringement (“Notice”) and delivering it to Scoir’s Designated Copyright Agent. Upon receipt of Notice as described below, Scoir will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged material from the Site.

Your Notice must include the following:

1. A description and, if available, publicly available location (e.g., URL) of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by your Notice, a representative list of the copyrighted works that you claim have been infringed.

2. A description and identity of the material or link you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link shown on the Site or the exact location where such material can be found.

3. Your mailing address, telephone number, and, if available, email address.

4. Both of the following statements in the body of the Notice:

• “I hereby state that I have a good faith belief that the disputed use of the copyrighted material or reference or link to such material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).”

• “I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

5. Your full legal name and your electronic or physical signature.

Deliver your Notice, with all items completed, to Scoir’s Designated Copyright Agent via one of the following methods:

Email to:  copyright@scoir.com

Mail to:  Scoir Copyright Agent

23 N. Walnut Street

West Chester, PA 19380

U.S.A.

What to Do if You Receive a Copyright Complaint (DMCA Notice)

If you receive a notification that your User Content has been removed due a copyright complaint, it means that the material has been deleted from Scoir at the request of the content’s owner. If you want us to forward the information from the Copyright Complaint notification, just reply to the notification to let us know. We will forward it (without any personal contact information) to you at the address or email contained in your account settings. If your account receives too many copyright complaints, you may lose the ability to create new content on Scoir and your account may be disabled completely.

If you believe your User Content was removed in error, you have the option to file a counter-notice by following the steps below. When we receive a valid counter-notice, we will forward a copy to the person who filed the original complaint. If we do not receive notice within 10 business days that the submitter of the original complaint is seeking a court order to prevent further infringement of the content at issue, we will remove the complaint from your account’s record and we may replace, at our discretion, the content that was removed.

How to File a Counter-Notice

1. Email your counter-notice to copyright@scoir.com.

2. Include ALL of the following:

• Your full name, address, and telephone number.

• Identification of the material removed or to which access has been disabled, including the source address of the content that was removed (copy and paste the URL specified in the notification email).

• A statement under penalty of perjury that you have a good faith belief that the content was removed in error.

• A statement that you consent to the jurisdiction of Federal District Court for the judicial district where your address is located or, if your address is outside of the United States, for any judicial district where Scoir operates, and that you will accept service of process from the person who provided the original complaint or an agent of such person.

• A physical or electronic signature (for example, typing your full name).

Warning

In filing a DMCA notice or counter-notice, please make sure that you have complied with all of the above requirements. If we request additional information necessary to make your DMCA notice or counter-notice complete, please provide that information promptly. If you fail to comply with all of these requirements, your DMCA notice or counter-notice may not be processed further.

In addition, please make sure that all of the information you provide is accurate. UNDER SECTION 512(f) OF THE COPYRIGHT ACT, 17 U.S.C. § 512(f), ANY PERSON WHO KNOWINGLY MATERIALLY MISREPRESENTS THAT MATERIAL OR ACTIVITY IS INFRINGING OR WAS REMOVED OR DISABLED BY MISTAKE OR MISIDENTIFICATION MAY BE SUBJECT TO LIABILITY.

Scoir may disclose any communications concerning DMCA notices or other intellectual property complaints with third parties, including the users who have posted the allegedly infringing material, and may provide DMCA notices to Lumen.

If you have questions about the legal requirements of a DMCA notice, please contact an attorney or see Section 512(c)(3) of the U.S. Copyright Act, 17 U.S.C. § 512(c)(3), for more information. If you have questions about the legal requirements of a DMCA counter-notice, please contact an attorney or see Section 512(g)(3) of the U.S. Copyright Act, 17 U.S.C. § 512(g)(3), for more information.

Updated: May 29, 2018

To support the delivery of our services, Scoir may engage and use third-party data processors (each, a "Subprocessor") that have or potentially will have access to, or which might process, certain customer data. We carefully evaluate the security, privacy, and confidentiality practices of all proposed subprocessors in our vendor selection process. This page provides important information about the identity, location and role of each of our Subprocessor.

Scoir is committed to providing digital experiences that are accessible to the widest possible audience, regardless of technology or ability.

Our websites strive to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make our websites more user friendly for all people.

We are continually working to ensure that all areas of our websites meet these guidelines. In the meantime, should you experience any difficulty in accessing our pages please don't hesitate to contact us at accessibility@scoir.com